Privacy Policy

Review our full policy for details on your rights and choices.

Last updated: April 30, 2026

BotBuddy (BOTBUDDYLLP) builds AI-powered Shopify apps, automation tools, and agency services for merchants. This Privacy Policy explains when and why we collect personal information, how we use it, and the choices you have.

By using our website, apps, products, or services, you agree to this Privacy Policy. If you do not agree, please do not use our services. We may update this policy from time to time; continued use after changes are posted means you accept the updated policy.

Shopify app privacy policies

Our Shopify apps may collect additional data required to provide app functionality. Each app has its own policy where applicable:

Information we collect on this website

When you contact us, request a store audit, or fill out a form, we may collect:

Name, email address, and phone number
Store URL and business details you provide
Subject, message content, and communication preferences
Technical data such as IP address, browser type, and usage logs

How we use your information

To deliver audit reports and services you request
To respond to support, sales, and consultation inquiries
To operate, secure, and improve our website and apps
To send product updates where you have opted in (you may unsubscribe anytime)
To comply with legal obligations and enforce our terms

Cookies and analytics

We use cookies and similar technologies to improve site performance and understand how visitors use our website. When enabled, we use Google Analytics to collect aggregated usage data (such as pages visited and general location). Google may process this data according to its own privacy policy. You can control cookies through your browser settings or use browser extensions that block analytics. Disabling cookies may affect some site features.

Sharing of information

We do not sell your personal information. We may share data with service providers who help us operate our business (for example hosting, email delivery, or analytics) under appropriate confidentiality obligations, or when required by law.

Data retention and security

We retain personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable technical and organizational measures to protect your data, but no method of transmission over the internet is 100% secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details below.

Changes to this Privacy Policy

We may update this policy at any time. Material changes will be reflected on this page with an updated "Last updated" date. Please review this policy periodically.

Applicable law and jurisdiction

This Privacy Policy is governed by the laws of India, without regard to conflict of law provisions. Disputes relating to this policy shall be subject to the courts at Siliguri, West Bengal, India.

Contact us

For questions about this Privacy Policy or to make a complaint, email us at botbuddytech@gmail.com.

PNB Building, Hill Cart Road, Siliguri, West Bengal 734001, India